Return and Refund Policy

Thank you for shopping with us. If for some reason you are not satisfied with your purchase, we are here to help. You have 10 days to return the product from the date of delivery of article to you.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase directly to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 10 days after delivery if we agree to the refund on exceptional basis at our discretion.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days. Should you face any difficulty in receiving the refund, please contact us at support@onefutureworld.com.

Exchanges

We only replace items if they are defective or damaged provided they are returned within the permissible return period. Items returned to us after the permissible return period are subject to Manufacturer's warranty. If you need to exchange it for the same item, send us an email at support@onefutureworld.com and send your item to:

ONE FUTUREWORLD (SINGAPORE) PTE LTD
20 UPPER CIRCULAR ROAD #03-06A
THE RIVERWALK, SINGAPORE 058416

Shipping

To return your product, you should mail your product to:

ONE FUTUREWORLD (SINGAPORE) PTE LTD
20 UPPER CIRCULAR ROAD #03-06A
THE RIVERWALK, SINGAPORE 058416

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for the exchanged product to reach you, may vary.

* Terms & Conditions Apply